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How do I change my name, address, or any other contact information?

  • April 11, 2019

There are three ways to change your email address on file with Astera Credit Union.

  1. Online – Simply log in to Online Banking and click on “Self Service” then “Personal Information” to make your edit.
  2. By Mail – Send your new email address to us in the mail. You must include your signature and the name change form.
  3. In Person- You can always stop by a branch location and meet with us personally. Bring a photo ID such as a Driver’s License for identification.

Email address changes for Online Banking or Bill Payment must be made in Online Banking on the tab where you signed up for those services.

Your email address for Account Alerts is changed in Online Banking under “My Updates” and “Preferences”.