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Contact & Locations

  • Contact Us
    • Phone

      Virtual Branch hours

      Monday, Tuesday & Thursday: 9am – 5:00pm
      Wednesday: 10am – 5:00pm
      Friday: 9am – 5:30pm
      Saturday: 9am – 1pm

    • Send a Message

      We love hearing from our members! Fill out this convenient online form and an Astera representative will be in touch with you shortly. This form is provided through an encrypted and secure messaging system.

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    • For lost or stolen card assistance, please call the following numbers:

      MasterCard Debit Card

      To report a lost or stolen debit card, contact Astera at 517-323-3644 or 1-800-323-0048

      After business hours call 1-888-241-2510

      Outside of the U.S. call 909-941-1398

       

      ATM Card

      To report a lost or stolen Astera Instant Issue ATM card, contact member services at 517-323-3644 or 1-800-323-0048

       

      Visa Credit Card

      To report a lost or stolen Visa Card, please contact:

      Card Member Service at 1-800-558-3424

      Outside of the U.S. 701-461-1556

       

      Astera Membership Card

      To report a lost or stolen Astera Membership card, contact member services at 517-323-3644 or 1-800-323-0048

    • 111 S. Waverly Road
      Lansing, MI 48917

      Phone
      (517) 323-3644

      Toll Free
      800-323-0048

  • Locations & ATMs
  • Holidays

    Our branches will be closed on the upcoming holiday:

    Labor Day

    Monday, September 05, 2022

    Upcoming Holidays

    Labor Day
    Monday, September 05, 2022
    Columbus/Indigenous People's Day
    Monday, October 10, 2022
    Veterans Day
    Friday, November 11, 2022
    Thanksgiving Day
    Thursday, November 24, 2022
    Thanksgiving Friday
    Friday, November 25, 2022
    Christmas Eve
    Saturday, December 24, 2022
    Christmas Day (observed)
    Monday, December 26, 2022
    New Years Eve
    Saturday, December 31, 2022
    New Years Day
    Sunday, January 01, 2023