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Contact Us
Have a Question?
We’ve created a knowledge base of Astera CU information that you can use. If you don’t find the answer from the search field below, you can submit a question to our team.
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Phone
Virtual Branch hours
Monday, Tuesday & Thursday: 9am – 5:00pm
Wednesday: 10am – 5:00pm
Friday: 9am – 5:30pm
Saturday: 9am – 1pm -
Send a Message
We love hearing from our members! Fill out this convenient online form and an Astera representative will be in touch with you shortly. This form is provided through an encrypted and secure messaging system.
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For lost or stolen card assistance, please call the following numbers:
MasterCard Debit Card
To report a lost or stolen debit card, contact Astera at 517-323-3644 or 1-800-323-0048
After business hours call 1-888-241-2510
Outside of the U.S. call 909-941-1398
ATM Card
To report a lost or stolen Astera Instant Issue ATM card, contact member services at 517-323-3644 or 1-800-323-0048
Visa Credit Card
To report a lost or stolen Visa Card, please contact:
Card Member Service at 1-800-558-3424
Outside of the U.S. 701-461-1556
Astera Membership Card
To report a lost or stolen Astera Membership card, contact member services at 517-323-3644 or 1-800-323-0048
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Locations & ATMs
Hours
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Holidays
Upcoming Holidays
Thanksgiving DayThursday, November 26, 2020Thanksgiving FridayFriday, November 27, 2020Christmas EveThursday, December 24, 2020Christmas DayFriday, December 25, 2020New Years EveThursday, December 31, 2020