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Contact Us
Have a Question?
We’ve created a knowledge base of Astera CU information that you can use. If you don’t find the answer from the search field below, you can submit a question to our team.
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Phone
Virtual Branch hours
Monday, Tuesday & Thursday: 9am – 5:00pm
Wednesday: 10am – 5:00pm
Friday: 9am – 5:30pm
Saturday: 9am – 1pm -
Send a Message
We love hearing from our members! Fill out this convenient online form and an Astera representative will be in touch with you shortly. This form is provided through an encrypted and secure messaging system.
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For lost or stolen card assistance, please call the following numbers:
MasterCard Debit Card
To report a lost or stolen debit card, contact Astera at 517-323-3644 or 1-800-323-0048
After business hours call 1-888-241-2510
Outside of the U.S. call 909-941-1398
ATM Card
To report a lost or stolen Astera Instant Issue ATM card, contact member services at 517-323-3644 or 1-800-323-0048
Visa Credit Card
To report a lost or stolen Visa Card, please contact:
Card Member Service at 1-800-558-3424
Outside of the U.S. 701-461-1556
Astera Membership Card
To report a lost or stolen Astera Membership card, contact member services at 517-323-3644 or 1-800-323-0048
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Locations & ATMs
Lobby & Drive-Thru Hours
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Holidays
Upcoming Holidays
Memorial DayMonday, May 30, 2022Independence DayMonday, July 04, 2022Labor DayMonday, September 05, 2022Columbus/Indigenous People's DayMonday, October 10, 2022Veterans DayFriday, November 11, 2022Thanksgiving DayThursday, November 24, 2022Thanksgiving FridayFriday, November 25, 2022Christmas EveSaturday, December 24, 2022Christmas Day (observed)Monday, December 26, 2022New Years EveSaturday, December 31, 2022New Years DaySunday, January 01, 2023