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Contact Us
Have a Question?
We’ve created a knowledge base of Astera CU information that you can use. If you don’t find the answer from the search field below, you can submit a question to our team.
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Phone
Virtual Branch hours
Monday, Tuesday & Thursday: 9am – 5:00pm
Wednesday: 10am – 5:00pm
Friday: 9am – 5:30pm
Saturday: 9am – 1pm -
Send a Message
We love hearing from our members! Fill out this convenient online form and an Astera representative will be in touch with you shortly. This form is provided through an encrypted and secure messaging system.
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For lost or stolen card assistance, please call the following numbers:
MasterCard Credit and Debit Card
To report a lost or stolen debit card, contact Astera at 517-323-3644 or 1-800-323-0048
After business hours call 1-888-241-2510
Out of country call 727-299-2449
ATM Card
To report a lost or stolen Astera Instant Issue ATM card, contact member services at 517-323-3644 or 1-800-323-0048
Astera Membership Card
To report a lost or stolen Astera Membership card, contact member services at 517-323-3644 or 1-800-323-0048
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Locations & ATMs
Lobby & Drive-Thru Hours
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Holidays
Upcoming Holidays
Columbus/Indigenous People's DayMonday, October 09, 2023Veterans DaySaturday, November 11, 2023Thanksgiving DayThursday, November 23, 2023Thanksgiving FridayFriday, November 24, 2023Christmas DayMonday, December 25, 2023New Years DayMonday, January 01, 2024 -
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