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Contact Us
Have a Question?
We’ve created a knowledge base of Astera CU information that you can use. If you don’t find the answer from the search field below, you can submit a question to our team.
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Phone
Virtual Branch hours
Monday, Tuesday & Thursday: 9am – 5:00pm
Wednesday: 10am – 5:00pm
Friday: 9am – 5:00pm
Saturday: 9am – 12pm -
Send a Message
We love hearing from our members! Fill out this convenient online form and an Astera representative will be in touch with you shortly. This form is provided through an encrypted and secure messaging system.
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For lost or stolen card assistance, please call the following numbers:
MasterCard Credit and Debit Card
To report a lost or stolen debit card, contact Astera at 517-323-3644 or 1-800-323-0048
After business hours call 1-888-241-2510
Out of country call 727-299-2449
ATM Card
To report a lost or stolen Astera Instant Issue ATM card, contact member services at 517-323-3644 or 1-800-323-0048
Astera Membership Card
To report a lost or stolen Astera Membership card, contact member services at 517-323-3644 or 1-800-323-0048
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Locations & ATMs
Local Branches
Administration Office 111 S. Waverly Rd.
Lansing, MI 48917ATM Walk-Up. No Member Service.Monday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00PM Saturday Closed Sunday Closed
Branch – DeWitt 14049 Lindsey Ln.
DeWitt, MI 48820Lobby & Drive-Thru HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00PM Saturday Closed Sunday Closed
Branch – Ionia 3062 S. State Rd.
(Inside Walmart)
Ionia, MI 48846Lobby HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00PM Saturday 9:00AM to 12:00PM Sunday Closed
Branch – Jolly Road 301 E. Jolly Rd.
Lansing, MI 48910Lobby & Drive-Thru HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00 PM Saturday 9:00AM to 12:00PM (Lobby by Appointment Only) Sunday Closed
Branch – W. Saginaw Hwy. 5615 W. Saginaw Hwy
Lansing, MI 48917Lobby & Drive-Thru HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00PM Saturday 9:00AM to 12:00PM (Lobby by Appointment Only) Sunday Closed Local ATMs
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Holidays
Upcoming Holidays
Memorial Day (Saturday Observation)Saturday, May 24, 2025Memorial DayMonday, May 26, 2025Juneteenth National Independence DayThursday, June 19, 2025Independence DayFriday, July 04, 2025Independence Day (Saturday Observation)Saturday, July 05, 2025Labor Day (Saturday Observation)Saturday, August 30, 2025Labor DayMonday, September 01, 2025Indigenous Peoples' Day/Columbus Day (Saturday Observation)Saturday, October 11, 2025Indigenous Peoples' Day/Columbus DayMonday, October 13, 2025Veteran's DayTuesday, November 11, 2025Thanksgiving DayThursday, November 27, 2025Thanksgiving Day (Friday Observation)Friday, November 28, 2025Thanksgiving Day (Saturday Observation)Saturday, November 29, 2025Christmas EveWednesday, December 24, 2025Christmas DayThursday, December 25, 2025New Year's EveWednesday, December 31, 2025 -
Schedule an Appointment
Member Alert: Spoofing Scam
It has come to our attention that fraudsters are making calls and sending texts impersonating Astera Credit Union.
PLEASE REMEMBER ASTERA CREDIT UNION WILL NEVER CONTACT YOU AND ASK YOU FOR SENSITIVE INFORMATION ABOUT YOUR ASTERA CU CARD OR ACCOUNT.