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Are automated fraud alerts safe and secure?

  • March 25, 2021

Yes! Your security is our first priority! Our fraud alert messages will simply ask you to reply Y or N to confirm charges. We will never ask for your account number, card number, PIN number, or any other personal information via text message. If you ever receive a text message asking for any personal or identifying information, please do not respond. Call Astera Credit Union at (517) 323-3644 or Toll Free: (800) 323-0048 immediately to report the fraudulent text message.