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Contact & Locations

  • Contact Us
    • Phone

      Virtual Branch hours

      Monday, Tuesday & Thursday: 9am – 5:00pm
      Wednesday: 10am – 5:00pm
      Friday: 9am – 5:30pm
      Saturday: 9am – 1pm

    • Send a Message

      We love hearing from our members! Fill out this convenient online form and an Astera representative will be in touch with you shortly. This form is provided through an encrypted and secure messaging system.

    • For lost or stolen card assistance, please call the following numbers:

      MasterCard Credit and Debit Card

      To report a lost or stolen debit card, contact Astera at 517-323-3644 or 1-800-323-0048

      After business hours call 1-888-241-2510

      Out of country call 727-299-2449

       

      ATM Card

      To report a lost or stolen Astera Instant Issue ATM card, contact member services at 517-323-3644 or 1-800-323-0048

      Astera Membership Card

      To report a lost or stolen Astera Membership card, contact member services at 517-323-3644 or 1-800-323-0048

    • 111 S. Waverly Road
      Lansing, MI 48917

      Phone
      (517) 323-3644

      Toll Free
      800-323-0048

  • Locations & ATMs
  • Holidays

    Our branches will be closed on the upcoming holiday:

    Memorial Day

    Monday, May 27, 2024

    Upcoming Holidays

    Memorial Day
    Monday, May 27, 2024
    Juneteenth
    Wednesday, June 19, 2024
    Independence Day
    Thursday, July 04, 2024
    Labor Day
    Monday, September 02, 2024
    Columbus/Indigenous Peoples' Day
    Monday, October 14, 2024
    Veterans Day
    Monday, November 11, 2024
    Thanksgiving Day
    Thursday, November 28, 2024
    Thanksgiving Friday
    Friday, November 29, 2024
    Christmas Eve
    Tuesday, December 24, 2024
    Christmas Day
    Wednesday, December 25, 2024
    New Years Eve
    Tuesday, December 31, 2024
    New Years Day
    Wednesday, January 01, 2025
  • Schedule an Appointment