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Contact Us
Have a Question?
We’ve created a knowledge base of Astera CU information that you can use. If you don’t find the answer from the search field below, you can submit a question to our team.
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Phone
Virtual Branch hours
Monday, Tuesday & Thursday: 9am – 5:00pm
Wednesday: 10am – 5:00pm
Friday: 9am – 5:00pm
Saturday: 9am – 12pm -
Send a Message
We love hearing from our members! Fill out this convenient online form and an Astera representative will be in touch with you shortly. This form is provided through an encrypted and secure messaging system.
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For lost or stolen card assistance, please call the following numbers:
MasterCard Credit and Debit Card
To report a lost or stolen debit card, contact Astera at 517-323-3644 or 1-800-323-0048
After business hours call 1-888-241-2510
Out of country call 727-299-2449
ATM Card
To report a lost or stolen Astera Instant Issue ATM card, contact member services at 517-323-3644 or 1-800-323-0048
Astera Membership Card
To report a lost or stolen Astera Membership card, contact member services at 517-323-3644 or 1-800-323-0048
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Audio Banking will be discontinued on 10/31/2025. Please register for digital banking today!
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Locations & ATMs
Local Branches
Corporate 630 32nd Street SE
Grand Rapids, MI 49548Lobby & Drive-Thru HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00 PM Saturday 9:00AM to 12:00PM (drive-thru only) Sunday Closed
DeWitt Branch 14049 Lindsey Ln.
DeWitt, MI 48820Lobby & Drive-Thru HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00PM Saturday Closed Sunday Closed
Grandville Branch 5165 Wilson Ave. SW
Wyoming, MI 49418Lobby & Drive-Thru HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00 PM Saturday 9:00AM to 12:00PM (drive-thru only) Sunday Closed
Ionia Branch 3062 S. State Rd.
(Inside Walmart)
Ionia, MI 48846Lobby HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00PM Saturday 9:00AM to 12:00PM Sunday Closed
Jolly Road Branch 301 E. Jolly Rd.
Lansing, MI 48910Lobby & Drive-Thru HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00 PM Saturday 9:00AM to 12:00PM (Lobby by Appointment Only) Sunday Closed
Kentwood Branch 6672 Crossings Drive Southeast
Grand Rapids, MI 49508Lobby & Drive-Thru HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00 PM Saturday 9:00AM to 12:00PM (drive-thru only) Sunday Closed
Lake Lansing Branch 2250 Lake Lansing Road
Suite A
Lansing, MI 48912Lobby & Drive-Thru HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00 PM Saturday 9:00AM to 12:00PM Sunday Closed
Plainfield Branch 4211 Plainfield Avenue Northeast
Grand Rapids, MI 49525Lobby & Drive-Thru HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00 PM Saturday 9:00AM to 12:00PM (drive-thru only) Sunday Closed
W. Saginaw Hwy. Branch 5615 W. Saginaw Hwy
Lansing, MI 48917Lobby & Drive-Thru HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00PM Saturday 9:00AM to 12:00PM (Lobby by Appointment Only) Sunday Closed
Walker Branch 2500 Alpine Avenue Northwest
Grand Rapids, MI 49544Lobby & Drive-Thru HoursMonday 9:00AM to 5:00PM Tuesday 9:00AM to 5:00PM Wednesday 10:00AM to 5:00PM Thursday 9:00AM to 5:00PM Friday 9:00AM to 5:00 PM Saturday 9:00AM to 12:00PM Sunday Closed Local ATMs
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Holidays
Upcoming Holidays
Christmas EveWednesday, December 24, 2025Christmas DayThursday, December 25, 2025New Year's EveWednesday, December 31, 2025 -
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