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Scheduled Lobby Closings Starting January 18, 2022

  • January 5, 2022

As we continue to experience staffing shortages due to the ongoing pandemic and related factors, to better serve our membership as a whole, we will be closing some of our branch lobbies to walk-in traffic on slower business days to spread our staff to branches that have more lobby traffic at those times.

Beginning January 18, 2022, please note the following scheduled branch lobby closures:

  • DeWitt Branch
    o Lobby by appointment only on Tuesday
  • W. Saginaw Hwy. Branch
    o Lobby by appointment only on Thursdays
  • Jolly Rd. and Ionia Branches
    o Not currently affected

Although these branch lobbies will be closed to walk-in traffic on the days listed above, our drive-throughs will still be available to serve you for teller transactions, and we will continue to schedule appointments with our Member Service Representatives in our branches.

To schedule an appointment with a Member Service Representative, call our Virtual Branch at 800.323.0048.

 

We thank you for your understanding on these necessary changes which will allow us to more efficiently serve you

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