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Lost or Stolen Card

For lost or stolen card assistance, please call the following numbers:


MasterCard® Debit Card

To report a lost or stolen debit card, contact Astera at 517-323-3644

or 1-800-323-0048

After business hours call 1-888-241-2510

Outside of the U.S. call 909-941-1398

ATM Card

To report a lost or stolen Astera Instant Issue ATM card, contact member services at 517-323-3644 or 1-800-323-0048

Visa® Credit Card

To report a lost or stolen Visa Card, please contact:

Card Member Service at 1-800-558-3424

Outside of the U.S. 701-461-1556

Astera Membership Card

To report a lost or stolen Astera Membership card, contact member services at 517-323-3644 or 1-800-323-0048