The following are links and tips for frequently asked questions.
Bill Pay (How to Use Electronic Bill Pay)
Enables you to pay all of your bills from your Astera checking account FREE for members with direct deposit and an Astera debit card (otherwise, only $4.95 per month service charge). Simply login to Astera Online Banking and set up your bill payments today!
You are entitled to one free credit report from any one of the reporting agencies each year. You can access your credit report online from www.annualcreditreport.com.
Gift giving is easy with an Astera MasterCard gift card. Everyone loves gift cards! Plus they are safer than cash and more flexible than a store card. Astera gift cards are accepted anywhere MasterCard is. Values range from $25 to $500. Simply visit any of our branches and purchase your cards today.
HSA Account Set Up
Your account can be established as early as the effective date on your HDHP, High Deductible Health Plan. You may open your HSA at either one of our office locations.
MasterMoney Debit Card
To report a lost or stolen debit card, contact Astera at 517.323.3644 or 1.800.323.0048
After business hours 1-888-241-2510
Outside of the U.S. call 909-941-1398
To report a lost or stolen Astera Instant Issue ATM card, contact member services at 517.323.3644 or 1.800.323.0048
Visa Credit Card
To report a lost or stolen Visa Card, please contact:
Card Member Service at 1-800-558-3424
Outside of the U.S. 701-461-1556
Astera Membership Card
To report a lost or stolen Astera Membership card, contact member services at 517.323.3644 or 1.800.323.0048
Telephone Teller Automated Response
The Astera Telephone Teller is easy. There is only one simple application to complete. Choose your four-digit personal identification number (PIN), and you're ready to go. Use any touch-tone phone and perform a variety of transactions including loan calculations. Once you have your PIN, you can access TNT by calling toll free at 1-888-222-8868.
Telephone Teller is private. Only you can access your accounts using your own personal identification number.
Telephone Teller is free to all members. Spend less time waiting in lines. Call our Telephone Teller at times that are convenient to you.
For additional information or to get signed up, contact a member service representative at any office.
Incoming Astera Wire Transfers Instructions:
1. To Alloya Routing # 272478075
2. For further credit to: Astera Routing # 272481952
3. For final credit to: Member's Name & Account # (no dashes or spaces) at Astera (specify checking or savings)