Astera Credit Union's Website Privacy Statement
Information Collected and Stored Automatically -
For website security purposes and to ensure that this service remains available to all users, Astera Credit Union employs software programs to monitor network traffic to prevent unauthorized attempts to upload or change information, or otherwise cause damage.
For website management, information is collected for statistical purposes. Computer software programs are used to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. No personal information, such as your name or address, is collected or used for this analysis. We collect no information which would identify you personally.
We automatically collect and store only the following information about your visit -
The date and time you access our site. The pages you visit and the result of the request, such as an image or query, other status codes and values resulting from the Web server responding to the request received: HTP status code, Windows NT code, number of bytes sent, number of bytes received, duration (in seconds) to fulfill the request, server port number addressed, and protocol version.
Astera Credit Union does not use 'cookies'. (A 'cookie' is a file placed on your hard drive by a website that allows it to monitor your visit, usually without your knowledge.) You can set your browser to warn you when placement of a cookie is requested and decide whether or not to accept it.
Information Collected from E-mails and Web Forms -
When you send us personally identifying information, for example, in an electronic mail message containing a question or comment or by filling out a form that e-mails us this information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements to our website. We may forward your e-mail to other departments with the Credit Union to employees who are better able to respond to your request. Astera Credit Union may also use this information to help us do our work. We do not create individual profiles with the information you provide. Astera Credit Union does not give, sell or transfer personal information to third parties, unless required by law.
If you have any other questions regarding this statement, please email Members Services.